Contact Us
Last Updated: May 19, 2026
We’re Here to Help
If you have any questions, concerns, or feedback, please don’t hesitate to contact us. Our customer service team is ready to assist you during business hours.
Business Information
Company Name: WigsShop
Website:
https://wigsshop.it.com/Business Type: Online retailer of wigs and hair products
Physical Address (for correspondence and returns)
405 Union Avenue
Batavia, IL 60510
United States
Important: Please do not send any returns to this address without first obtaining a return authorization from our customer service team. Unauthorized returns may be refused.
Phone Number
Customer Support:
+1 (630) 338-6572
Email Address
General Inquiries & Customer Support:
info@wigsshop.it.comReturns & Refunds:
info@wigsshop.it.com(please include your order number in the subject line)
Customer Service Hours
Monday – Friday: 9:00 AM to 6:00 PM (Central Time – CT)
Saturday – Sunday: Closed
Major U.S. Holidays: Closed
Response Times
Phone calls: Answered immediately during business hours. If you reach voicemail, please leave a message and we will return your call within one business day.
Emails: We strive to respond to all email inquiries within 1–2 business days.
Contact Form
You may also use the contact form available on our website. For time‑sensitive matters, we recommend calling us or sending an email directly to info@wigsshop.it.com.
For Business and Partnership Inquiries
If you are a supplier, manufacturer, or potential business partner, please email us at info@wigsshop.it.com with “Partnership Inquiry” in the subject line. Your message will be directed to the appropriate team.
For Privacy‑Related Matters
If you have questions about how we collect, use, or protect your personal information, please review our Privacy Policy or email us at info@wigsshop.it.com with “Privacy” in the subject line.
We Are a US‑Based Business
Our physical address and phone number are located in Batavia, Illinois, United States. We proudly serve customers within the contiguous United States.
Thank you for choosing WigsShop. We look forward to assisting you!